Privacy Policy | Medical International

Privacy Policy

This Privacy Policy explains how Medical International ("we", "us", "our") collects, uses, and safeguards your information when you visit quote.medical-intl.com (the "Site").

Last updated: September 4, 2025

Who we are

We are Medical International, operating the quotation site at https://quote.medical-intl.com. We specialize in international medical and travel insurance.

For privacy inquiries, contact: sales@medical-intl.com.

What personal data we collect and why

Information you provide

  • Quotation & contact forms: name, email, phone/WhatsApp, nationality, country of residence, date(s) of birth, and any other details you submit so we can prepare and send your quotation.

Information collected automatically

  • Technical data: Device and browser type, pages visited, and timestamps—used for security, fraud prevention, and to improve the Site.
  • Cookies and similar technologies: see Cookies below for details.

How we use your data

  • To generate and deliver insurance quotations and respond to your inquiries.
  • To verify and enhance data quality (e.g., follow-up questions via email or WhatsApp).
  • To operate, secure, and improve the Site and our services.
  • To comply with legal obligations and enforce our terms and policies.

Cookies & similar technologies

We use cookies to keep the Site functioning and to remember your preferences. If comments or logins are enabled:

  • Comment convenience cookies: you may opt in to saving your name, email, and website so you do not need to re-enter them. These generally last up to one year.
  • Login/session cookies: set to determine if your browser accepts cookies and to maintain your session. Some expire when you close your browser; others may last up to two weeks if you select “Remember Me.”
  • Editor cookies: when editing or publishing content, a cookie may store the post ID of the article you edited (expires after ~1 day).

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

Who we share your data with

  • Service providers / processors: we may share data with trusted vendors who help us host, operate, secure, and support the Site and our communications. They process data only under our instructions.
  • Insurers / partners: where necessary to obtain and administer your quotation or policy, we may share relevant details with insurers or insurance partners.
  • Legal and compliance: we may disclose information to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our terms; or to protect rights, privacy, safety, or property.

If you request a password reset, your IP address may be included in the reset email for security purposes.

How long we retain your data

  • Forms/quotations: submission data is retained for as long as needed to provide quotations, respond to inquiries, meet legal/record‑keeping requirements, and resolve disputes.

Your rights

Depending on your location, you may have rights over your personal data, including:

  • Access, correction, and deletion;
  • Objection or restriction of processing;
  • Portability of your data; and
  • Withdrawal of consent where processing is based on consent.

To exercise your rights, contact us at sales@medical-intl.com. We will respond in accordance with applicable laws. You may also have the right to lodge a complaint with your local data protection authority.

International data transfers

We operate in multiple countries. Your information may be transferred to and processed in locations outside your country of residence. Where required, we implement safeguards (such as standard contractual clauses) to protect your data during such transfers.

How we protect your data

We use technical and organizational measures designed to protect personal data, including encryption in transit (HTTPS), access controls, logging, and regular updates. However, no method of transmission or storage is completely secure; use the Site at your own risk and notify us promptly if you suspect any unauthorized activity.

Children’s privacy

Our Site is not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent changes. Material changes may be communicated via the Site or by email where appropriate.

Contact us

For questions about this Privacy Policy or our data practices, contact us at sales@medical-intl.com.